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Arvind Kejriwal appeals auto-drivers not to over charge, misbehave with commuters; promises to address their problems
Chief Minister Arvind Kejriwal has addressed auto-rickshaw drivers at a ‘mahasabha’ in Burari, New Delhi on Friday, 7 January 2014. The Aam Aadmi Party (AAP) credits the auto-rickshaw drivers of the city for playing a big role in the success of the party in the Assembly election. At the mahasabha, the chief minister gave an ear to the problems of auto-rickshaw drivers and the demands raised by them.

The demands raised by the auto-rickshaw drivers were demanding redressal of a number of issues, which include harassment by the traffic police etc. The Chief Minister of Delhi pointed out many solutions and said that the national capital government is working for the welfare of the auto drivers.

Some of the points that were cleared by Kejriwal in the mahasabha were:

  • Government will soon increase the number of autos with NCR permit. Till now 5500 autos have such permits.
  • All those who already have meters, don't have to install both GPS and meter. They can opt only for GPS.
  • The auto drivers will be trained on how to deal with customers.
  • Government has also decided that auto-rickshaws can only be seized in three conditions, when the driver doesn't have license or permit and if he lacks fitness.
  • Every year, on 1 April the auto charges will be revised. If there is inflation the charges will be hiked and if if inflation comes down then the charges will be decreased.
Kejriwal also asked the auto drives not to overcharge or refuse the customers. He also asked them not to misbehave with the customers.

Sanjay Tripathi, a resident of Delhi says, “As for the drivers not overcharging or refusing the passengers, this rule existed prior to Kejriwal becoming the CM as well. Did it work? It did not. I have myself been stranded in the middle of the road for many a times, as they refused to take me to my desired location. Just because Kejriwal says so, I don't think that the auto wallahs will listen to it.”

“I am staying in Delhi since I was born, and I don't think these rules by Kejriwal will change the scenario. The auto drivers in Delhi behave like goons, most of the rapes in Delhi are done by the autowalas, so their is no point in trusting them,” said a person who wished to remain anonymous.

Ashish, who sees a hope in the new policy for autowalas says, “I have been commuting through Autos/ three- wheeler in Delhi from so many years and it's still difficult to deal with them. Either they won't agree to go to our desired destination or they would charge a bomb. Negotiating with the autowallahs in Delhi is no less than a headache. Hope the new policy will bring relief to the daily commuters like me.”

The Delhi government also announced 011- 42400400, as the emergency number for both the the auto drivers as well as the passengers

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