BSNL planning to outsource broadband operations?
BSNL is looking at all options to revive growth, and if all goes as per plans, the cash-strapped firm might soon announce plans to outsource its broadband operations across the country. Nonetheless, the Employees Union has threatened an agitation if the management goes ahead with such plans.
CASH-STRAPPED BSNL is planning to outsource its broadband services, it has been reliably learnt. An official who did not want to be named on the issue told this citizen journalist that the step was necessary to keep afloat the organisation that is running into losses worth thousands of crores.
On his blog, VAN Namboodiri, president of BSNL Employees Union had posted a message that the BSNL was proposing outsourcing of broadband services. “Circulars have been sent to circles by the Corporate office in this respect. I strongly oppose this proposal since it is neither necessary nor beneficial to the company,” he has posted the message on July 15 last year.
Though Mr Namboodiri maintained that he had no knowledge about any such proposal but he told this citizen journalist that the Union would fight the proposal tooth and nail. “BSNL pays the staff which is very well capable of handling the broadband services. So we will oppose this decision,” Namboodiri said.
One thing that seems clear is that the firm has decided to outsource its complaints section or the customer care service. P Abhimanyu, vice-president of the Union admits that the fault booking service has been outsourced. “Installation of the services or the indoor and outdoor maintenace is carried out by BSNL employees only,” Mr Abhimanyu claims.
Asked whether he knew about the outsourcing of broadband services, Mr Abhimanyu informs that they will agitate against the decision. “This has not come to my knowledge so far but we will agitate any such decision that affects directly or indirectly the employees of the firm,” threatened Mr Abhimanyu.
Maintaining that they are worried about the financial viability of BSNL that is a source of livelihood for 3 lakh employees, he said that MNCs are pressurising the government. “They (MNCs) will ruin the firm and they are making plans for it and ultimately government is pressurised,” Mr Abhimanyu feared.
He wonders why the government needs to outsource the operation when it has the required skilled staff that can carry out the operations successfully. Asked how they would react if the decision is taken, he informed: “We will oppose the decision and that will depend on the gravity of the issue.”
COMMENTS
(1)
Guest
To earn points for your comment sign
in now.
shekhar
Sir
The Idea is good. The lowest level technical executives involved in installation of CPE at subs premises are TTA with CTC approx Rs 40,000 to 50,000 a month . Officials getting such huge salary cannot deputed for such tasks. Instead of filling new posts at TTA, JTO and DGM level outsourcing may done for BB installation cases and subsequently the job profile of JTO/SDE/DEs may be upgraded . In some distrcits it is already outsourced but not working well. Bitter truth it has to be handed over to good company that can manage operations well.
Merinews Picks
Not finding what you are looking for? Search here.
