Meanwhile the National Consumer Dispute Redressal Commission ordered Ambience Infrastructure to pay seventy percent of maintenance charges to 66 apartment owners in Ambience Lagoon complex. The buyers had paid maintenance charge too in November 2002. As compensation, annually 9 per cent interest of the total worth of Rs. 33 crore must be given to these buyers within 90 days.
As per times of India report, "The judgment was delivered on March 19 and the commission has already rejected Ambience Infrastructure's review petition. Since the builder hasn't appealed this, the judgment now stands as final," said Dr Amitabha Sen, counsel for the RWA and a resident of Ambience Lagoon.
The residents also alleged that the Ambience infrastructure promised them 16 high speed elevators for all homes. But nothing happened like this. They were left with two lifts in four blocks. These elevators were in poor condition and not well maintained.
"They were slow, prone to frequent breakdowns and had no automatic rescue device. In the absence of proper maintenance, there were dangerous instances of the lifts free-falling several floors or stopping a couple of feet above the landing, forcing residents to jump out. Many people were hurt using these lifts," said Col (retd) SC Talwar, who led the residents in their legal battle.
He also claimed of pooling money on the replacement of 50 per cent old elevators with the old ones which contributed to Rs. 1.40 Lakh each.
In response, the commissioner asked that there is no proof of even a small amount of action, work and payment made for the last more than ten years. They don't have any right to charge such big amount for maintenance.