Under Consumer Resource & Grievance Redressal System, the Consumer Forum gave a big relief to a buyer who applied for a flat in Gurgaon based in New Town Heights Project in 2008. Now the consumer will be given Rs. 1 Lakh as compensation and booking amount worth Rs. 5 Lakh will also be refunded soon after the forum slammed DLF for taking the customer for a ride.
District Consumer Disputes Redressal Forum, presided by C K Chaturvedi, said that several other complaints were filed by buyers against the real estate developer, DLF New Gurgaon
Homes Developers Pvt Ltd, related to the same project, 'New Town Heights', in which the forum had held the builder guilty of unfair trade practice was reported by times of India.
As per forum information, a resident of Delhi, Vibha Puri booked a flat in Gurgaon based New Town Heights Project in 2008. She had paid Rs 5 Lakh to the company for buying a flat. After sometime she felt that there was no progress in the work of the project. During that time, the developer asked 35 per cent of total cost of the flat too. When Puri asked about the project, the developer deferred her by saying that the project was stayed due to not getting environment clearance.
Now Puri filed a case of cheating against DLF New Gurgaon Homes Developers Pvt Ltd in Consumer Forum. After going through this case, the forum held the developer guilty of deficiency and unfair trade practice. Under the consumer grievance redressal, the forum directed the builder to pay booking amount of Rs 5 lakh and Rs 1 Lakh as compensatin to the concerned consumer. That was a big moment for Vibha Puri.
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