Yes, in case their response/ action is prompt enough and much faster than the others, the fee could be justified. To quote their performance, our four RTI applications are pending in Gurgaon since May and July 2011.
Ultimately, we had no other option but to refer our cases to the chief State Information Officer, Haryana based at Chandigarh who has asked us to attend the proceedings on December 4 later this year.
Despite charging fives times extra, their performance is below standard. A common citizen is supposed to travel and stay on his own while the representatives of the defaulting departments claim their TA/ DA - what a pleasure trip at the cost of the applicant/ taxpayers’ money.
There should be uniformity at least in the fee structure throughout the country and the Act should be amended to refund a part of the expenses borne by the applicant.
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