Help within two minutes for Senior Citizens!
Mumbai Police is so well equipped that it can reach help to Senior Citizens in 2 minutes. This service is very much appreciable and requires to be brought to the notice of all Senior Citizens who live alone.
IN A city like Mumbai, where a very large number of Senior Citizens reside alone at different places and where crime rate is quite high, it will be surprising to know that Mumbai Police reaches for help of all kinds to Senior Citizens within 2 minutes or maximum 7 minutes of your call on their Help Line 1090 or 100.
Senior Citizens can also call Police for help for any such emergencies like:
i) When they urgently require help of Medical Professionals,
ii) When they face situations that involve physical violence or pose a risk to their lives from outsiders or family members,
iii) When they need counseling to quell their feeling of despair and loneliness.
Senior Citizens should get themselves registered online or call 1090 or by going to the nearest Police Station. All personal information will be kept confidential. They should also get their domestic servants, security guards of the Society, Milk/Newspaper suppliers etc also registered for better and quicker service by Police. Such registration is not compulsory for use of toll-free Help Line 1090 or 100. Help Line is a special service for Senior Citizens that will take care of physical and mental care of all Senior Citizens at all times for 24/7.
The new Help Line 1298 by Nargis Dutt Memorial Charitable Trust is also for 24/7. On receipt of call, they will contact the concerned NGO working for a particular cause and get early aid for the needful. They will also pursue the matter further with the caller after 7 days to find out whether the work is done or not. They have several NGOs on board to provide counseling, legal advice, information for Old Age Homes and Services available for Senior Citizens. They have also 51 Ambulances in Mumbai, which are free in accident cases and for those in distress. In other cases, charges are levied and in cases of going to Government Hospitals, 50% less is charged.
i) When they urgently require help of Medical Professionals,
ii) When they face situations that involve physical violence or pose a risk to their lives from outsiders or family members,
iii) When they need counseling to quell their feeling of despair and loneliness.
Senior Citizens should get themselves registered online or call 1090 or by going to the nearest Police Station. All personal information will be kept confidential. They should also get their domestic servants, security guards of the Society, Milk/Newspaper suppliers etc also registered for better and quicker service by Police. Such registration is not compulsory for use of toll-free Help Line 1090 or 100. Help Line is a special service for Senior Citizens that will take care of physical and mental care of all Senior Citizens at all times for 24/7.
The new Help Line 1298 by Nargis Dutt Memorial Charitable Trust is also for 24/7. On receipt of call, they will contact the concerned NGO working for a particular cause and get early aid for the needful. They will also pursue the matter further with the caller after 7 days to find out whether the work is done or not. They have several NGOs on board to provide counseling, legal advice, information for Old Age Homes and Services available for Senior Citizens. They have also 51 Ambulances in Mumbai, which are free in accident cases and for those in distress. In other cases, charges are levied and in cases of going to Government Hospitals, 50% less is charged.
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Above is not true. My senior citizen parents were harrased, physicaly abused by my wife in my absence. When 103 (emergency no for police) was dialled or local PS was approached, no help was given. Later we met the area DCP & he was kind enough to help. But we can not go to DCP every now & then, local PS should show more ampathy towards senior citizens.
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