OUTSOURCING IN INDIA has experienced explosive growth with overseas companies getting everything from their customer support work to tele-radiology done here. It is one of the most discussed topics at present. Its impact can be felt in different areas and spread over several countries.

 

The impact of outsourcing on economy is largely discussed. However, there are few people who are really interested or consider the impact of outsourcing on the society. If we talk about Indian society, then definitely one can notice and observe the change brought by the outsourcing services and institutions.

 

Being world’s second most populated country, human resources are a boon by itself, in India. Just as the Gulf is renowned for its natural resource of crude oil, India is proud of the abundance and easy availability of its qualified and skilled professionals; who happen to be the key to success in several fields including Information Technology.

 

Outsourcing can be both beneficial as well as harmful to the society. This industry, which booms in metro cities, has caught hold of what can be called as the jugular vein. Its role is somewhat restricted to the developed cities only and can be least found in the villages and remote areas of India.

 

Outsourcing industry has improved Indian economy primarily by employing a large number of people and building and maintenance of infrastructure. It is because of the outsourced projects that people at large in India get opportunities to know and work in multi national corporations.

 

BPO companies also provide ample opportunities for women and as such help them in their liberation and liberalization. There is a good percentage of women workforce employed in the outsourcing companies in the cities. The role of women has consistently changed and they can better take care of their finances and their career.

 

Meanwhile we are also losing on several cultural and traditional benefits. The outsourcing companies and projects emphasize on the foreign cultural values, the place from which the original project has been outsourced. The holidays, the work culture, day-to-day dealings and more tend to lay greater importance on the social norms that are not part of our system, our community. We are slowly adapting to the change, accepting the dominant culture and yielding to such values, which we have neither assigned, nor have they come from our own social domain.

 

Nevertheless, people should appreciate the fact that more people are employed and loads of opportunities to learn new and exciting things working in BPO sector are available. If we resist the intrusion of the values and keep our professional lives at distance from our personal lives, it will serve better and help us in the long run.

 

If we can get the best out of these two worlds, these two societies then its for sure the best associate oneself with.