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Indian officials remain 'slow and painful'
Nothing has changed for the Indian 'babus' over the years as they continue to be the least efficient, according to a business survey of 12 Asian economies.

SINGAPORE CIVIL servants are the most efficient among their Asian peers, a business survey on 12 economies released on Wednesday (June 3) showed.

The island-state has been consecutively topping the list since 2007. During the 2009 poll, 1,274 expatriates working in 12 North and South Asian nations voiced their opinion on the efficiency of bureaucrats in these countries.

Hong Kong-based Political & Economic Risk Consultancy (PERC) said in its 12-page report that while the bureaucracy in Singapore worked very well when the system was stress-tested, however, during difficult times - or when mistakes are made that reflect badly on the system - there is a tendency among bureaucrats to circle the wagons in ways that lack transparency and make accountability difficult.

India’s ‘suffocating bureaucracy’ ranked 12th by being the least-efficient, and working with the country’s civil servants was a “slow and painful” process, the survey said.

“They are a power centre in their own right at both the national and state levels, and are extremely resistant to reform that affects them or the way they go about their duties,” PERC said.

Hong Kong came second, while Thailand came third, despite four years of on-off street protests and a year of dysfunctional government, in the poll. China, which has been campaigning to fight corruption in its bureaucracy and improve efficiency on the civil service, was ranked 9th in the 2009 poll, two places down from 2007.

Ranking by most efficient to least efficient economies are: Singapore, Hong Kong, Thailand, South Korea, Japan, Malaysia, Taiwan, Vietnam, China, Philippines, Indonesia and India.

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