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Infrastructure Management: Organisations need to be more innovative and resilient
The Confederation of Indian Industry (CII) organized the 4th edition of the Regional Conference on Infrastructure Management in New Delhi. The focus of the conference this year was on change and how people and organizations embrace change while they develop their operations and projects.

The Conference saw leaders from corporate houses come together and deliberate on pertinent issues and concerns of the infrastructure sector. With infrastructure in India poised to explode with new developments like surge in housing and commercial real estate, progress in this regard is completely linked to basic infrastructure of the economy.

At the inaugural session of the Conference, Yashpal Garg, Executive Director, Delhi State Industrial and Infrastructure Development Corporation (DSIIDC) and Managing Director, DSIIDC Maintenance Services Limited spoke about the challenges faced by the public sector in developing infrastructure projects and how private partnerships can help resolve those.

He emphasized on the need for the corporate sector to embrace change and keep it in mind while policies and projects are being designed. He said the Government must be flexible to change the terms of the projects.

Dr Paul Thomas, Founder and Director, DNA Definitive who traveled from the United Kingdom for this Conference spoke about the need for the organizations to be more innovative and resilient. He said change is a challenge for organizations and teams across.

Dr Thomas also interacted with the delegates at the conference. He spoke and motivated the audience to build trust and understanding and ingrain it into the business system. Dr Thomas has varied experience and knowledge in company development and has also spent many years managing companies in both private and public services.

Arjun Wallia, Chairman, CII Delhi State Council and Group Founder and Chairman, Securitas India and The Walsons Group spoke about building resilient and adaptable business structures that can ensure mitigation of risks. He said that this can only happen with the support of the people in an organization.

Rajesh Pandit, Head-Asset Services India, CBRE South Asia P Ltd said that the immediate environment in which an industry operated affects all stakeholders equally. He said that long standing issues as well as challenges, need to be tackled shouldering equal responsibility. If our individual businesses are to succeed, it is imperative that we all plan ahead together.

The speakers at the conference felt that the recent concepts and best practices must reach the consumers through use of technology, innovation, Customer Relationship Management (CRM) and online trading applications. They also felt that organizations should look developing strong governance models.

The speakers also felt the need to develop and build institutes imparting education and programmes on Infrastructure Management. Almost 150 leading Facilities Managers and experts participated in the Conference.

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