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Irresponsible attitude of handling public-grievances at Union Ministry of Parliamentary Affairs
Acting in the most irresponsible way, Under Secretary AK Jha at Union Ministry of Parliamentary Affairs disposed off submissions made at pgportal.gov.in and helpline.rb.nic.in and forwarded them to Union Ministry of Parliamentary Affairs as 'closed' because these submissions were related to Lok Sabha and Rajya Sabha Secretariats.

SUBMISSIONS RELATING to Lok Sabha and Rajya Sabha have to be submitted on 'pgportal.gov.in' under Union Ministry of Parliamentary Affairs because there is no separate option to opt for Lok Sabha and Rajya secretariats on this portal.

Same was done by under secretary AK Jha on submissions routed to the ministry through Prime Minister’s Office (PMO). Likewise was done by him on submissions of my wife Madhu Agrawal forwarded to Union Ministry of Parliamentary Affairs by President’s Secretariat as according to him the matter related to Union Ministry of Law & Justice.

It is not the fault of those making submissions at these portals or with PMO and/ or other authority like President’s Secretariat. In all such cases, system should be that the public-authority may forward/ transfer the submissions to concerned public-authority like is done under RTI Act. Or else, the matter should be reverted to the authority having forwarded submissions.

Editorial NOTE: This article is categorized under Opinion Section. The views expressed in this article are solely those of the author and do not necessarily represent the views of merinews.com. In case you have a opposing view, please click here to share the same in the comments section.
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