Parag Ekka off late had to face huge problems while booking Tatkal tickets. He had to travel to Patna, but after struggling to get tickets via Tatkal, he was forced to travel to Patna via Lucknow, which takes longer time. But, he had no option due to lack of tickets and his urgent work. He seems to be very pleased with the new announcement and says, “Had this rule been implemented last month, I could have saved my travel time and money.” He says this is going to help passengers. “We do not have to take tickets from those touts who sell Tatkal tickets at exorbitant prices.” Normally, these touts charge double the normal fare.
But not everyone has high expectations for the new timing and rules for Tatkal tickets booking. Pravin Rukhaiyar, who has booked tickets in the past through such facility says, “The passengers are not going to benefit much from such changes. They will still have to face problems in booking tickets.”
The Railways have primarily taken this decision, after they received complaints from passengers about their difficulty in getting tickets due to bulk booking by touts. The Railways decided to take some important steps such as CCTV installation, booking clerks would not be allowed to carry their mobiles, etc. Mr Rukhaiyar, as earlier does not seem to be positive about this step. He adds further on a negative note, “ Black marketing for tickets cannot be stopped, it will continue.”
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