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Problems of Gurgaon's residents: The words of a RWA President
Some say that Gurgaon is emerging as the next big corporate place in India. Although that might not be true but the residents face a number of problems even in prime residential locations. The Resident Welfare Associations situated in these areas try to resolve the issues.

Being the president of DLF Qutab Enclave RWA, here, I would like to talk about some major problems that we are facing and how we are trying to resolve those issues with DLF. Qutab Enclave's RWA is a 26 Year old Association. It has been looking after the welfare and safeguarding the interests of all the house owners, plot holders, and residents of DLF Qutab Enclave.

The main problems being faced by the residents and members of DLF Qutab Enclave are:

Monkey Menace, Stray Cows, Pigs and dog roaming around in the colony. DLF personnel and MCG have been informed on several occasions. Action has been assured but no result have been acheieved so far.

Construction of dispensary and health facilities in any of the phases has not happened for quite some time. Even for minor ailments one has to approach the expensive hospitals, mushrooming in and around new Gurgaon.

Security, cleanliness and sanitation all go hand in hand. People appointed for these maintenance facilities are either not visible in the colony or are too inadequate for the infrastructure which has grown immensely in the last few years. The rate of maintenance charges has gone up from Re 1/- to Re 2.50/- per sq. yard but it seems that the maintenance has taken a hit and residents complain that they are not getting the facilities they were getting when it was Re. 1/-.

There are several areas connected with villages but no effort has been made to secure the areas controlled by DLF. Seurity has been a concern for most of the people residing in this area.

No Quarterly review of the services has been provided. Neither the DLF has given the details of the audited expenditure although they had agreed to the same when maintenance charges were increased from Re. 1/- to RS. 2.50/-.

For any deficient service DLF wants a Bhagidari System i.e. we pay a certain amount for that service and DLF pay the balance. This is a very big problem and one that needs to be resolved at the earliest.

For the last two months I, being the President of the RWA, have written about 17 to 18 letters to the DLF apprising of our problems and trying to fix a meeting. They have also thought of a phase wise meeting with their elected, Co-opted and Residents of the RWA. This was mainly done to highlight the problems suggested as above beside other issues.

Finally, after lot of persuasion, DLF agreed to hold phase wise meeting from 16th December 2013. Although, all the problems cannot be resolved in the blink of an eye but it is important to maintain a dialogue and the first meeting with DLF ensured that. To ensure that Gurgaon progresses and we progress with our city, it is important for RWA's to work and Important for the residents to help them in their work.

(About the Contributor: Rakesh Kumar Jain is President of DLF Qutab Enclave RWA, Gurgaon)

Editorial NOTE: This article is categorized under Opinion Section. The views expressed in this article are solely those of the author and do not necessarily represent the views of In case you have a opposing view, please click here to share the same in the comments section.
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