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Reliance Digital: A new Reliance Retail Venture
Reliance Retail unveiled "Reliance Digital", its pilot consumer electronics concept mega store in Ghaziabad yesterday. The store covers an area of more than 15,000 sq. ft. and offers over 4,000 products spread across 150 brands.
 
Wed, Apr 25, 2007 00:00:00 IST
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NEW DELHI, APRIL 24, 2007: Reliance Retail, after a successful launch of Reliance Fresh stores across several towns and cities in India unveiled ‘Reliance Digital’, its pilot consumer electronics concept mega store. The new destination for the latest in technology and entertainment products and services, will open to consumers at Shipra Mall, Indrapuram, Ghaztabad.
 
Reliance Digital’ is the second format of stores from Reliance Retail to be launched within six months of its foray into organized retail in India. The unique store concept is built around Reliance Retail’s core philosophy - customer centricity and a hassle free store experience.
 
Mr. Raghu Pillai President Reliance Digital mentioned at a press conference that Reliance Digital is a one stop shop for all technology solutions in the field of consumer electronics, home appliances, information technology and telecommunications. The store covers an area of more than 15,000 sq. ft. and will offer over 4,000 products spread across 150 brands along with countless solution bundles recommended to meet the diverse customer needs. The store has highly skilled and trained staff who can counsel and guide customers not only to buy the products but will also provide complete solutions to ensure the consumer can buy the right product at the right price. While answering a question regarding after sale service Mr. Pillai said that Reliance is introducing the concept of “Grahak Devo Bhava” branded after sale service facility.
 
Pioneering a service trend in the country, Reliance Digital introduces ‘RelianceresQ’, an end to end solution related to all your technology products. RelianceresQ, through a network of in-house service centers will provide the consumers with pre sales and post sales support services.
 
Reliance Digital will remain open seven days a week from 10:00 a.m. to 9:00 p.m.
 
Reliance Digital will continue to offer all its customers Reliance One, a common membership and loyalty program across all its formats, which follows the philosophy of ’Earn Anywhere, Spend Anywhere’. Reliance Digital will also provide easy and attractive finance options for purchases.
 
Reliance Digital will be large format stores spread across 15,000 to 35,000 sq. ft. and will come up in 70 cities across India in the near future.
 
 
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Reliance is cheater and unprofeinal company i purchased a homer therater systme in 20.9.2011 they cheat me they send a untidy therater no service are proveded by him all commitment are false
 
 
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As reliance digital announced the 50% of scheme in hubli today,morning I had been the outlet & purchased1) Gomaq 3247D computer,2) Hitachi 366 L Fridge,3) Panasonic RCWA18FHS,4) Philips HTS3520,There was heavy rush in the showroom, your sales man Mr, Sagar asked me tocome in the evening, Keeping all the items aside. Hence almost all the staff in your showroom know me,I am a regular customer, I have purchased almost all items in your show room,But when I had been there for billing at 4.30 pm, they refused to give1) comaq 3247D computer & 2) Hitachi 366 L Fridge.Asking to the manager he told some or the other reason but all of your staff had purchased things themselves& kept them aside,Are you announcing schemes to your costomers or staff ?And what should you do to my purchases, I have loss of Rs 30,000 = 00.I deffinatly know your company has cheated me, may be some more people,Please enquire about the same & arrange me to give the items in discounted rate.If it not happen I have no option to go to higher othorities or else consumer court, media etc.
 
 
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