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Solution for crowd management at busy Delhi metro stations
Crowded Metro stations like Rajiv Chowk have become troublesome due to crowds. This article suggests a remedy – separate gates for entry and exit and entry gates opening only after exit gates close.
THE ADVENT of Delhi Metro Rail for the people of Delhi really came as a pleasant achievement after two decades of waiting. When the three lines currently operating in Delhi were inaugurated one by one, crowds of people rushed to joyfully attend the inaugurations and many enjoyed travelling with VIPs like Delhi’s chief minister and others on such occasions.
 
But people soon realized that the number of travellers in the Delhi Metro is much larger than what the Delhi Metro can actually accommodate. However a very miserable situation arises at stations like Rajiv Chowk, especially when there is some occasion like the International Trade Fair at Pragati Maidan, which is the third station from Rajiv Chowk on Line - 3 (Blue Line), the Dwarka-Indraprastha track. The same uncontrollable situation is noticed at other important stations like Kashmere Gate, Chandni Chowk and New Delhi in the fully underground Yellow Line track from Central Secretariat to Vishwavidyalaya. These stations may rightly be put in some special category where thousands of passengers can be seen de-boarding or boarding the trains everyday.
 
When the trains stops at any of these special category stations, the passengers de-boarding experience an uncontrollable attack by the incoming passengers and there is a stampede-like situation which even security personnel cannot possibly check. The forcible entry and exit of passengers pushing madly in opposite directions can lead to any mishappenning like injuries to passengers or toppling down of old men, women or children. The women especially experience horrible moments at such times with their honour at stake as eve-teasers can tease them easily and make them feel helpless till they come out of the crowdie mess.
 
The trains are virtually risky missing a stampede narrowly almost everyday during the office hours. Young, office-going girls somehow exist uncomfortably standing erect in a painstakingly. But the Metro train has become so indispensable for the people of the capital that they wait with satisfaction for the further appearance of tracks in areas like Nehru Place and CGO complex. Here tens of thousands of people might be waiting for the facility to reach them to make their journeys to offices and back much faster compared to the horrendous bus journeys with repeated traffic jams at red-lights and other places.
 
It is however equally natural for the Delhiites to imagine Rajiv Chowk-like situations at these special category areas like the Nehru Place or CGO complex. One therefore thinks what should be done afterall to check well in advance such troublesome situations mentioned above.
 
In order to think of a solution, one just needs to travel by local trains from the Navi Mumbai station of Mumbai, and observe the platforms on either side of the train. A passenger could get down as well as enter from either of the two opposite doors and even at the entry point of the platforms the crowds are halved as people make exits and entries from both the platforms.
 
However, imitating such a system of ‘platforms on either side’ might not prove as simple in the case of the Delhi Metro Rail of which people of Delhi joyfully exclaim ‘Delhi Metro Mera Metro’. But just imagine the CGO complex station with a platform on both sides and when the train reaches this station both the doors open simultaneously and insiders as well as outsiders apply immeasurable force to make their ways out or in. The reduction of the trouble as compared to single door may not be notable.
 
Is it then possible that one of the platforms is for entry and the other is for exit? But then people entering together may push the exiting people in a very troublesome way and the outgoing people may feel unduly pushed out. The solution to such a problem comes from the famous quotation of Swami Vivekananda – ‘When one door closes, another opens’. If therefore the doors for exit open for one minute and all the outgoing passengers successfully exit and the doors for entries may open only after the closure of exit doors for the boarding passengers to enter.
 
Nevertheless, for this purpose each special category station will need to have total three platforms and the two tracks for opposite directions alternately constructed between the three platforms. I hope such an arrangement if planned may solve the problem of crowded stations and give some relief from the eve teasers and pick pockets. Is the Delhi Metro Rail Corporation listening?
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