Understanding the various hues of communication

04 April, 2009

When we hear or read through the eyes we hear and read only 20 percent of what is said, but when we listen and read through the mind we listen and read 80 percent of what is said and what is invisible and hidden too.

ANY WORD or statement spoken or written has a broader meaning than the meaning expressed by the word or statement. A word or statement often carries the meaning about what is said. But if we delve further deeply by answering the following questions:

What?
How?
Why?
When?
Where?

Let’s look into this statement:

"I hate you": This statement states that one person dislikes the other person.

But by further investigating the statement by analysing it with other questions, the actual meaning conveyed by the statement may be different.

How? If we analyse the statement by asking the question how it is/was said. By investigating the tone, diction, inflection, pitch and other emotions while the statement was spoken reveals the invisible hidden meaning of the statement. The tone, diction, inflection, pitch and other emotions may be actually saying: “I Love You.” Why? This question answers the motivation behind the spoken or written words and sentences.

When? This question answers at what particular time of communication the word or sentence was spoken during the communication on the Time Line of Communication. It also denotes after which activity, event and circumstances the word or sentence is/was spoken or written.

Where? This question answers the Place and Context of Communication.

Questions	Per cent	Meaning	Statement
What	20 %	Stated Meaning	I hate You
How	20 %	Invisible Hidden Meaning	I Love You
Why	20 %	Invisible Hidden Meaning	I Love You
When	20 %	Invisible Hidden Meaning	I Love You
Where	20 %	Invisible Hidden Meaning	I Love You
	100 %	Complete Meaning	I Love You

"When we hear or read through the eyes we hear and read only 20 per cent of what is said, but when we listen and read through the mind we listen and read 80 per cent of what is said and what is invisible and hidden too."

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COMMENTS (2)

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Deepa

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