The Chief Minister of Haryana Bupinder Singh Hooda has told Deputy Commissioners and Superintendents of Police that they should be more accessible to people and even stay with them - especially in rural areas. In any part of Gurgaon, the entire grievance redressal machinery is dependent on a complainant informing the concerned authorities about an issue. While this is important, will grievance redressal improve if authorities also take proactive steps to be in touch with people through different