Good customer service is still a distant term for competitive airlines industry in India, even if it is for the profit making company Indigo airlines. The pressure of revenue targets and probably lack of proper sensitivity among the employees is creating painful travelling experiences for many. One such harrowing experience.
On Saturday, Uma Das, a hostel warden at Karabi Hostel of Patha Bhavan School in Shantiniketan made one of the resident girls lick her own urine as a punishment to bed-wetting. Following a police report from the girl's parents, police arrested the warden who was released on bail on Monday. The entire nation stands shocked at the barbaric act as PMO office acted quickly to sought a detailed report on the issue.