The Association for Democratic Reforms (ADR) today requested Delhi Chief Minister Arvind Kejriwal Minister of Delhi to take cognizance of the findings of the ADR-Daksh Survey that captured the top 10 Governance Issues as perceived by the Delhi voters. It asked him to Government take a serious note of the findings of the Survey and prepare a blueprint at earliest so that the most pressing Governance issues as reported by the Delhi voters may be catered and resolved sooner rather than later.
According to this survey, in Delhi, Drinking Water was rated as the highest priority, getting a score of 9.24, followed by Better Hospitals, Better Electricity Supply, Better Law and Order, Better Roads, Better Public Transport,Better Schools, Better Employment Opportunities, Security for Women and Subsidized Food Distribution as the Top 10 issues with scores between 9.05 and 9.24 about which people are most concerned.
The survey was conducted during December 2013 to February 2014, prior to the Lok Sabha elections. While conducting this survey voters were asked to rate the 30 most important issues in their particular region in terms of their capacity, governance and specific roles in improving the living conditions of the voters. These aspects are analyzed in relation to the performance of the Government on those issues as perceived by the respondents.
To identify what are voter priorities in terms of governance issues like water, electricity, roads, food, education and health, a list of 30 items was given to voters and they were asked to rate whether a particular issue was High, Medium, or Low. This list was comprehensive as less than 5% said that there were "other issues" beyond the list.
The results of the Perception Assessment shows the striking difference between the priorities of the voters and the performance of the Government on those issues. Voter priorities have changed and expectations have gone up. There is a need to re-set some of the priorities to reflect what the voters really need and to improve governance.
The key objective of this perception assessment is to provide an improved understanding of the important expectations of voters from the Government and how they assess its performance. In addition, it seeks to fill a vital gap in contemporary times, namely, evidence based research and action on governance. For far too long we have depended entirely on ideology or the opinions or various experts. Though that is important, we also need to reflect the priorities of citizens. These priorities and assessments will change over time, and hence there is a need to repeat this survey periodically.