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Helpline at all public authorities' website is a must

Provision of such help-lines should be made mandatory under some provision of section 4 of Right-To-Information Act to largely reduce need to file petitions under the Act.

 

INTRODUCE HELPLINE AT WEBSITES OF ALL PUBLIC AUTHORITIES
 
President Smt Pratibha Patil’s people’s friendly initiative in launching Helpline at website of President’s Secretariat should be compulsorily followed by all government-functionaries and public-authorities through their respective websites with registration-number granted to all submissions made on these websites. There should be a time-bound provision for compulsory compliance of all submissions made on such helpline fields of public-authorities. Rather provision of such help-lines should be made mandatory under some provision of section 4 of Right-To-Information Act to largely reduce need to file petitions under the Act.