Resentment free workplace will be a boon for employees
Vishnu Mohan | 01 Feb 2011
Anger is an emotional state that varies in intensity from mild irritation to intense fury and rage according to Charles Speilberger, PhD, a psychologist who specialises in the study of anger.
The dictionary synonyms to the word “resentment” goes like this: anger, bitterness, dislike, hatred, antipathy, offence, umbrage.. Workplace occupies a very important spot in every man’s life because an average man’s lifespan of 25-30% and above could be spent in a workplace. If the workplace is resentment free, employees will find themselves located in a blessed atmosphere.
Anger is an emotional state that varies in intensity from mild irritation to intense fury and rage according to Charles Speilberger, PhD, a psychologist who specialises in the study of anger. Like other emotions, it is accompanied by physiological and biological changes; when a person gets angry, his rate and blood pressure goes up as do the levels of his energy hormones, adrenaline and no adrenaline.
Sometimes it is found anger manifested by an employee results in giving a distorted picture of a working place the side effects of which could lead to the following:
- Enhances error rates;
- Upsets mental and physical performance that includes thought processing and reality testing, judgement, learning, memory, creativity, perception by hearing and seeing things inaccurately;
- Suppresses the immune system, increasing sick leave;
- Wreaks havoc in home life, raising absenteeism and distraction at work;
- Inevitably leads to sub-par performance, sand bagging, backstabbing, subversion, power struggles, sabotage and sometimes violence;
- Crates power struggles; being “right” becomes more important than efficient production
- Makes people react alcoholics – when other people “push your buttons”, you are a powerless reactor rather than a powerful actor;
- CONTAGION: Resentment and anger are the most contagious of emotions, someone comes to work resentful, by afternoon the whole office is resentful.
Besides the above, there are many more unsuitable features associated with an employee(s) where anger takes the better of him/them. Human Resources Department in every organisation must give topmost priority to ensure that employees recruited are not falling prey to “anger” syndrome as this single trait can derail all the good work done by the team members. It is also time, just like international surveys done from time to time on “corruption”, similar surveys should be done on “anger” syndrome and effective remedies should be suggested for eliminating “anger syndrome” wherever prevailing.
Many surveys suggest that employees tend to stick to an organisation even if the pay scales are slightly lower but the work atmosphere is “resentment” free. Policy makers are requested to ensure that by and large work place atmosphere are kept resentment free by coming out with newer ideas and suggestions from time to time.